Frequently Asked Questions

What is your return policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

For change of mind, size change or design change, we offer store credit for any unworn swimwear and accessories, provided all of the following requirements are met:

To be eligible for a return, your item must be in the same original condition that you received it, unworn or unused, unwashed, unaltered and with tags, hygiene liners in place and in its original packaging. You’ll also need to include your order number.

Please note, sale items are not eligible for returns. This includes any order with a discount applied.

If any of the requirements are not met we have the right to refuse the return.

To start a return, you can contact us at

How do I return an item?

To start a return, you can contact us at

Items sent back to us without first requesting a return will not be accepted.

Please note that return shipping costs are the responsibility of the customer - original shipping charges are non-refundable, and we do not provide free return shipping nor reimburse for it. 

We strongly advise that you use track and trace postal service for your return. We are not responsible nor liable for any return parcels that may be lost or damaged.

What if my item is faulty or missing?

Please email with your order number and photo of your order within 14 days of receiving your item. If your item is deemed faulty, we will send out a replacement. Refunds will only be issued if the item is unable to be replaced.

Can I change my order?

Unfortunately, as we endeavour to pack and post orders as soon as possible we are unable to change or cancel orders once placed. Please make sure you choose your items carefully and select the correct shipping before placing your order. 

Do you have Afterpay?

Yes, Afterpay is available.

What currency am I being charged in?

As we are an Australian store. All pricing will be charged in AUD.

How long will delivery take?

Currently domestic shipping takes 2-7 business days and international shipping 3-10+ business days. Please note, that shipping is outside of our control and we cannot be held accountable for any delays in shipping.

Where is my item?

If your item is delayed for an extended period, we recommend contacting the courier directly to open an investigation.

You can also email with any questions.

Do you ship internationally?

Yes we do ship internationally. This full list can be found at checkout. Please feel free to contact us to find out whether we ship to your country!

How do I know what size I am?

Our sizing chart is included in all of our products. If you are still unsure, email and we can help you find the perfect fit!

How do I wash my items?

In order to prolong your swimwear, please make sure you follow the care instructions included on each piece.